Cruise+ Tips

For the best Cruise+ experience at sea and on land.

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STAY CONNECTED

Don’t let connectivity be the last thing you think about before embarking on your cruise. Prepare your wireless set-up pre-departure so you can stay connected while at sea.

HOW DO I USE CRUISE+ (eSIM CONNECTIVITY)?

How does it work at Sea and on Land?
  • A SIM, unlocked eSIM capable device is required to use Cruise+.
  • Download our eSIM partner app.

 

  • Choose your cruise plan based on itinerary.
  • Before boarding your cruise, while still connected to Wi-Fi, install and activate eSIM.
  • Cruise+ service is available once the cruise ship reaches international waters. While on land, your Cruise+ package will work like any other eSIM.
  • Use your messaging apps as normal to make and receive calls, texts, and use data services for web browsing, email, social media, secured banking, streaming and maps.
  • While at sea, your phone will say “Cellular at Sea” or “901” to indicate service is available,.
  • Make sure “Airplane Mode” is OFF.
  • Data is transmitted over satellite from ship to land. While on land, your Cruise+ package will work like any other eSIM.

 

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Have a Question?

Visit our Frequently Asked Questions.

FREQUENTLY ASKED QUESTIONS

We recommend 
Wi-Fi Internet!

A majority of cruise lines offer 
Wi-Fi packages for heavy internet use. Please contact your cruise line for rate details.

Lets Connect!

Let’s Connect! We’d love to keep in touch so you are the first to know about new ways to stay connected at sea.

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Message & Data Rates may apply. | Message frequency may vary. | For help, reply HELP or STOP to opt-out.

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