Survey - Cellular At Sea

Overall, how was your cellular / mobile service experience at sea for calls, texts, and data service?

Please select one:

Excellent
Good
Fair
Poor
Very Poor

Did you experience any of the following service issues using your cellular / mobile phone at sea?

Please select all that apply:

Slow data speeds
Poor call quality
Text messages not delivered
No service available
Billed too much for service used
None of the above

On a scale of 0-10, how likely are you to recommend Cellular at Sea to a friend or colleague?

Please provide any comments that would help us improve service for you or other passengers.

Thank you for taking the time to provide feedback. Your experience is important to us, and we’d like to investigate your issues a little further. Would you mind if a customer care agent gave you a quick call? We know your time is valuable and would like to offer you a $10 Visa gift card.

Yes
No

Welcome Back

We’d love to hear how we did.

Tell Us How We Did

Cellular at Sea is always looking to enhance your experience, and we’d like your thoughts. Please provide feedback to the following questions:

Overall, how was your cellular / mobile service experience at sea for calls, texts, and data service?

Please select one:

Did you experience any of the following service issues using your cellular / mobile phone at sea?

Please select all that apply:

On a scale of 0-10, how likely are you to recommend Cellular at Sea to a friend or colleague?

Please provide any comments that would help us improve service for you or other passengers.

Thank you for taking the time to provide feedback. Your experience is important to us, and we’d like to investigate your issues a little further. Would you mind if a customer care agent gave you a quick call? We know your time is valuable and would like to offer you a $10 Visa gift card.

Phone Number:

Email Address:

Have a Question?

Excellent Choice!

Service Available

We recommend  Wi-Fi Internet!

Excellent Choice!

Please let us know the following:

We recommend Wi-Fi Internet!

Please let us know the following:

Excellent Choice!

Please let us know the following:

Welcome Back

We’d love to hear how we did.

Tell Us How We Did

Cellular at Sea is always looking to enhance your experience, and we’d like your thoughts. Please provide feedback to the following questions:

Overall, how was your cellular / mobile service experience at sea for calls, texts, and data service?

Please select one:

Did you experience any of the following service issues using your cellular / mobile phone at sea?

Please select all that apply:

On a scale of 0-10, how likely are you to recommend Cellular at Sea to a friend or colleague?

Please provide any comments that would help us improve service for you or other passengers.

Thank you for taking the time to provide feedback. Your experience is important to us, and we’d like to investigate your issues a little further. Would you mind if a customer care agent gave you a quick call? We know your time is valuable and would like to offer you a $10 Visa gift card.

Phone Number:

Email Address:

Have a Question?

We recommend Wi-Fi Internet!

Lets Connect!

We recommend  Wi-Fi Internet!